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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Bongard

September 30, 2025

5  out of  5
rating by Julie Bongard
"Hello Jamie, I wanted to leave a glowing review of the awesome job Kirsten helped me with this morning in setting up the insurance for the new "old" car I recently purchased. She also mentioned some other options to consider in future and gave me some ideas to mull over. I recently appreciate State Farm and think the company has great consumer policies, thank you for what you do. Julie Bongard Thanks."
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Jill Marshall

September 20, 2025

5  out of  5
rating by Jill Marshall
"I wanted to thank Kirsten for all her help in the process of getting a quote and signing me up for my home owner insurance. She was fantastic.. she was personable, professional, detailed and communicated information clearly to make the process easy. I will recommend Kirsten and State Farm to my friends and family."
We responded:
"I am very pleased that Kirsten was able to get your homeowners insurance set up and take such good care of you. Thank you for putting your trust in Kirsten and my office to take care of your home insurance. "
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Elise McClain

September 19, 2025

5  out of  5
rating by Elise McClain
"Top notch customer service!! This agent office has taken care of our family for two generations and they go above and beyond to take care of their customers."
We responded:
"This review means a lot to me Elise, thank you for leaving it. We strive very hard to make sure all of our customers receive the very best experience so that we can help families generationally. "
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Jourdan Rigby

September 18, 2025

5  out of  5
rating by Jourdan Rigby
"Shelby is absolutely incredible! I got a new car so I was needing to change my car insurance over from my old car to my new one. Shelby walked me through everything involved with swapping and was very easy to understand, treating me like a person rather than just a dollar sign like other places will treat you. She even helped me get life insurance added on, which I had no idea State Farm even offered! I can’t recommend this office and her enough!"
We responded:
"Thank you Jourdan! This just made my day. We love helping customers with auto and home insurance but we really love helping protect families should the worst happen with life insurance. So glad Shelby was able to take care of all your needs. "
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Carole.n.Monte Marti

September 13, 2025

5  out of  5
rating by Carole.n.Monte Marti
"I had called several insurance companies to obtain homeowners insurance for a new place we had purchased in Eastern Washington. When I finally reached State Farm, Shelby was the first person i spoke to. I told her what I was looking for. She spent a substantial amount of time with me going over the specifics of the quote. She took that information and followed up with me the following day with a quote amount and asked if we could solidify our deal. I was still shopping around a bit. Shelby made appointments with me every day so that we would touch base. We finally closed our deal, two days after I initially called her. Shelby was very responsive. I would not hesitate to reach out to her in the future."
We responded:
"Thank you so much, Carole! I’m thrilled to hear Shelby was so responsive and helpful throughout your homeowners insurance process. We truly appreciate your trust in our State Farm office and look forward to assisting you in the future!"
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Adrianne Beeler

August 29, 2025

5  out of  5
rating by Adrianne Beeler
"We had such a great experience working with Nic. He was kind, communicative, and always on top of everything I asked for throughout the process. He made insuring our new home so easy, provided us with a great quote, and even communicated directly with our lender to help keep things moving smoothly. Nic was not only professional and knowledgeable, but also genuinely friendly and helpful every step of the way. I’d highly recommend him to anyone looking for a reliable and personable agent!"
We responded:
"Thank you, Adrianne! I am very happy that you had such a good experience with Nic and congratulations on your new home. "
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Virginia Chavez

August 28, 2025

5  out of  5
rating by Virginia Chavez
"It was a pleasure to work with Nic Baird on my car insurance."
We responded:
"I am glad Nic did such a nice job for you Virginia. And thank you for putting your trust in us to help you with your auto insurance. "
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ethan perreiah

August 28, 2025

1  out of  5
rating by ethan perreiah
"Kirsten Whipple was extremely helpful and kind when issuing my auto, home, dwelling, and umbrella policies…. (Go figure) However, as soon as I had an issue, there was complete radio silence. I’ve called the office and sent her two emails, but I have yet to receive a response. As someone who works in a service based industry where resolving issues and finding logical, fair solutions for customers is essential for client retention, I’m extremely disappointed in the way I’ve been treated. I would pay a company more money for better costumer service. I have a large network of people I refer business to on a regular basis… Kirsten and State Farm Indian Trail will not be one of them."
We responded:
"Ethan, I appreciate your feedback. This is certainly not what we are shooting for when it comes to customer service. I tried to call you to go over this in more detail. While not the service we were shooting for I would appreciate feedback so we can correct this. Again, I appreciate the feedback good or bad from any customer. Hopefully we can touch base and see how we move forward from this for you. "
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Tracie Surran

August 22, 2025

5  out of  5
rating by Tracie Surran
"Shelby was just amazing. She took my stacks of papers and turnes them into some comprehendable insurance data. She educated me but was not pushy. She saved me money which we love. We feel like Shelby's sold us the policies that make us feel comfortable and covered. We highly recommend State farm, Jamie Bowman, specifically Shelby as she went above and beyond to make sure that our needs were met and exceeded."
We responded:
"Thank you so much for the thoughtful review! We're thrilled to hear that Shelby provided such a standout experience—taking the time to organize, explain, and personalize your insurance in a way that made you feel informed, confident, and comfortable. Saving money and making the process easy is exactly what we aim for. We truly appreciate your recommendation and are proud to have Shelby and the entire Jamie Bowman State Farm team here to serve you!"
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Jock Johnson

August 20, 2025

5  out of  5
rating by Jock Johnson
"Kirsten was very good to work with She was Very professional and help me out With our home and auto"
We responded:
"Thank you for your kind words! We're so glad to hear Kirsten provided professional and helpful service while assisting you with your home and auto insurance. Your trust means a lot to us, and we’re always here to make sure you feel supported and well-covered!"
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John Wilson

August 18, 2025

5  out of  5
rating by John Wilson
"I've been with this agency for many years. I've shopped around sevetal times. Not only do they have great rates and coverage, but their customer service is always right on point. Kristin is a Rockstar. Thankyou for wonderful service."
We responded:
"Thank you for being a loyal client over the years! We're so glad to hear you've consistently found strong coverage, and top-notch customer service with our agency. Kirsten will be thrilled to hear your kind words—she truly is a rockstar! We appreciate your continued trust and look forward to serving you for many more years to come."
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Kevan Woll

August 16, 2025

5  out of  5
rating by Kevan Woll
"They were able to save me money on home owners and auto insurance. Kirsten was very knowledgeable and pleasant to work with. I recommend her service."
We responded:
"Thank you for the kind review! We're so glad Kirsten was able to assist you in saving money on your homeowners and auto insurance. Her knowledge and friendly approach make a real difference, and we truly appreciate your recommendation. We're here whenever you need us!"
Profile photo of Nick Witter

Nick Witter

August 7, 2025

5  out of  5
rating by Nick Witter
"My wife and I had an awesome experience working with Shelby. She is very knowledgeable and thorough on questions we had regarding policy coverages. Very easy to work with and timely responses made decisions easy on our end. Thank you Shelby!"
We responded:
"Thank you so much, Nick! We’re thrilled to hear you and your wife had a great experience working with Shelby. She’s a valued member of our team here at Jamie Bowman State Farm, and we’re so glad she was able to provide the support and clarity you needed. Don’t hesitate to reach out to our office if you ever need anything — we’re always here to help with all of your insurance needs!"
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Jennifer Couch

August 7, 2025

5  out of  5
rating by Jennifer Couch
"All of our interactions with Jamie Bowman’s State Farm office have been great! Everyone is professional and quick to follow up. We recommend them regularly."
We responded:
"Thank you so much for the wonderful 5-star review, Jennifer! We’re thrilled to hear that every interaction with our team here at Jamie Bowman State Farm has been professional and timely. Your recommendation means the world to us! We look forward to continuing to provide you with excellent service for many years to come!"
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Paula Lobdell

August 5, 2025

5  out of  5
rating by Paula Lobdell
"I would highly recommend State farm insurance, I’ve had a wonderful Experience having them as my insurance provider and working with Kristen, who is so very helpful explaining everything., Great customer service. It’s worth your time to get information from them for your home and auto insurance. I don’t think you’ll be disappointed."
We responded:
"Thank you so much Paula!!! This is exactly what we are trying to do with all of our customers. Great service while making sure we help you build a plan that protects you specifically. We appreciate your being a customer. "
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Brianna Theurer

August 1, 2025

5  out of  5
rating by Brianna Theurer
"We love Jamie Bowman’s office! Kirsten is our go to gal- super knowledgeable, helpful and friendly!"
We responded:
"Thank you Brianna, we love having you as a customer. Kirsten is wonderful and thank you for recognizing her. I well let her know. "
Profile photo of Alyssa Matuchniak

Alyssa Matuchniak

August 1, 2025

5  out of  5
rating by Alyssa Matuchniak
"Super appreciate this office for their prompt response times and thorough explanations of costs, benefits, policies, etc. Shout out to Nic for all of his help!"
We responded:
"Alyssa, thank you for this wonderful review. We appreciate you being a customer and are happy that you see the value we try to bring to all of our customers. "
Profile photo of K. Brown

K. Brown

July 31, 2025

5  out of  5
rating by K. Brown
"Love Ashley! Super helpful and quick responses every time"
We responded:
"Quick and helpful says it all. We try to value your time while also making sure we do everything we can to keep you protected in the best way for you. Thank you for this review. "
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Debbie Theurer

July 31, 2025

5  out of  5
rating by Debbie Theurer
"I always get answers when I call the office.kirsten and Ashley are both helpful.i don't get a voicemail like most places you call now which is so annoying .it's always nice to talk to a person. Appreciate all you guys do! Debbie Theurer"
We responded:
"Thank you, Debbie. We appreciate you and we try very hard to get everyone on their first call. While we are not perfect we do want every interaction to be easy, quick and helpful. Thank you. "
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Christina Mcdonald

July 31, 2025

5  out of  5
rating by Christina Mcdonald
"I have always been treated with kindness and professionalism in this office. But, my visit on July 30th was unbelievably special. Thank you."
We responded:
"Christina, I really appreciate this review. I am glad you had such a amazing experience with us on your last visit and I am happy that you feel valued and appreciated. Thank you. "
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Dayton Lyman

July 31, 2025

5  out of  5
rating by Dayton Lyman
"They are awesome! Everyone is super nice! The agent I worked with, Ashley, was very professional and extremely courteous! Got everything taken care of quick, even though I showed up early! Can't recommend enough!"
We responded:
"Thank you Dayton. Ashley is fantastic and I am so happy that everything went smoothly. We try to make you feel valued while also making sure we give you the proper protection for your life needs. Thank you."
Profile photo of Tricia Lord

Tricia Lord

July 31, 2025

5  out of  5
rating by Tricia Lord
"Best insurance brokers I've ever used. Love this office. Ashley does a yearly follow up on our home and auto needs and is always easy to talk to and responds to questions right away. Plus, the office keeps treats for visiting dogs. I always bring one of mine."
We responded:
"You and your dogs are always welcome to stop by Tricia. Thank you for this review and for being a customer with us. "
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Marae Wenzel

July 30, 2025

5  out of  5
rating by Marae Wenzel
"Great service from this agency… Ashley was especially quickly helpful on the phone."
We responded:
"Marae, thank you so much for this review. Quick and friendly service is what we want for everyone. Thank you for being a customer. "
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Don Schmauder

July 29, 2025

5  out of  5
rating by Don Schmauder
"Fast friendly service today. Called to review policy. Made some changes in a matter of minutes."
We responded:
"Don, I am so happy you were able to get done what you needed in a fast and friendly manner. We very much appreciate you as a customer. Thank you for this review. "
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Colleen St Amand

July 29, 2025

5  out of  5
rating by Colleen St Amand
"Excellent office to work with. We are very excited to get better coverage for a reduced rate! Shelby was very concise and thorough with building a perfect plan for us."
We responded:
"Thank you, Colleen!!! So glad you and Patrick are part of the office now. Anytime we can save you money and increase your coverages as much as we did is a win win. Welcome to the team and thank you for putting your trust in us. "