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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Tschabold

December 10, 2025

1  out of  5
rating by Justin Tschabold
"They will change your price. I was quoted at 150. Every bill since has been higher and they can not give me a clear cut reason onto why. They clearly don’t understand their own billing system."
We responded:
"Thank you for reaching out. As Kirsty explained to you through email and over the phone when you added this new vehicle you were not billed for two months. You also did not set up the Drive Safe & Save discount so that fell off. You have since finished the steps to add it back on and have received a credit. Instead of charging you all at once for the two months State Farm is spreading the missed two months over the rest of the policy term. Your premium for your 2025 Toyota Tacoma is $151.73 per month plus your renters policy of $9.17 per month and the overage of $43.28 per month over the rest of the term is why your bill is higher. If you would prefer you can pay the two months missed now and that would normalize your bill to the $151.73 for the vehicle plus $9.17 for the renters. Kirsty will be calling you again later today per your request to go over this again with you. "
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Stefan Giangiuliani

December 3, 2025

5  out of  5
rating by Stefan Giangiuliani
"Kirsten was extremely helpful and took the time to quickly sort out my auto and renters insurance with competitive rates. She also offered great suggestions on how to save money on my jewellery insurance. Excellent service all around."
We responded:
"Welcome to the office Stefan and thank you for recognizing Kirsten and how helpful she was. I am so glad we could give you great rates with great coverage. "
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Gas Head

December 2, 2025

5  out of  5
rating by Gas Head
"Shelby helped us get a great family Auto Quote - highly recommend calling them for Auto and all other insurance !"
We responded:
"This is one of my favorite reviews, thank you. We really try to focus on what you and your family need to be protected and appreciate you saw and felt that with Shelby. Thank you for putting your trust in my office and Shelby. "
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David Jelinek

December 2, 2025

5  out of  5
rating by David Jelinek
"We were a walk in and worked with Shelby Cramer. She was very professional and gave us quotes on our car and home insurance. We were very pleased with her assistance. She made our decision to make the change effortlessly and smooth."
We responded:
"David, thank you so much. It was a pleasure meeting you and Cora yesterday. We will let Kimmie know and send her a thank you for referring you to us. Welcome to the office and let us know if you need anything. "
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Cynthia Waterman

December 1, 2025

5  out of  5
rating by Cynthia Waterman
"I have been working with State Farm Insurance now for a few years. I worked with Nick this time. He had helped me set everything up for a new home purchase and has been very helpful and patient. I would recommend Jamie Bowman Insurance without question."
We responded:
"Thank you, Cynthia, we appreciate you giving us this review and the kind words. We are so grateful for you as a customer and so happy that you are pleased with the service we are giving you. "
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Tiana RG

November 28, 2025

5  out of  5
rating by Tiana RG
"So glad we switched! We were offered better coverage, (coverage we didn’t know we didn’t have…and should have) and better prices. Kirsten, with Jamie Bowman’s office, was such a help! Called her just for a quote and ended up switching ha-ha. Appreciate her patience with all our questions. Above and beyond. Thank you!"
We responded:
"Welcome to the office Tiana. We are so appreciative of the trust you have placed in us to help you with your insurance needs. Kirsty is amazing and thank you for this wonderful review. "
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Christifer Carlson

November 26, 2025

5  out of  5
rating by Christifer Carlson
"Kirsten just helped me switch my insurance to a new vehicle. She was very helpful and professional. She makes sure that I know all new charges to my policy that will occur. She also goes through all of my policy to make sure I am getting the best rate possible. She is very knowledgeable and thorough. I have been with Jamie Bowman’s State Farm insurance company in Indian Trail for years. I tell all my friends and family about this wonderful place as well. Keep up the great work guys!"
We responded:
"Thank you so much Christifer!!! What a great way to kick off Thanksgiving. We very much appreciate you being a customer and putting your trust in us to not only help you but your friends and family as well with your insurance needs. You just made my weekend. "
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Thomas Scranton

November 22, 2025

5  out of  5
rating by Thomas Scranton
"Kristen was a delight walking me through the process, thanks to her as well as you"
We responded:
"Thank you, Thomas! Kirsten is a delight, and I am lucky to have her on my team. I appreciate you being a customer and recognizing Kirsten. Thank you. "
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Cindy Thornton

November 15, 2025

5  out of  5
rating by Cindy Thornton
"After being cancelled by Progressive, because we were 10 miles from the Elk fires in 2023, we had to acquire new home insurance. I put my feelers out and State Farm returned my call. Kirsten was great to work with! We put our 3 vehicles with them also saving $$$! The whole office staff was professional and happy! I even reconnected with a coworker from my past, Nic! Thank you for making out experience so easy!"
We responded:
"Hi Cindy, thank you so much for your kind words! I’m thrilled to hear that Kirsten and our team were able to make your experience easy and help save you on your home and auto insurance. It’s wonderful that you also reconnected with Nic! We truly appreciate your feedback and recommendation."
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Daylen Callahan

November 13, 2025

5  out of  5
rating by Daylen Callahan
"Great service cheapest insurance anywhere I have checked"
We responded:
"Hi Daylen! Thank you so much for your kind words! We’re thrilled to hear you’re happy with both the service and insurance rates we have here at Jamie Bowman State Farm. We really appreciate you taking the time to share your positive experience!"
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Nelson Wainaina

October 27, 2025

5  out of  5
rating by Nelson Wainaina
"This has been my insurance agent for over 2 years. I like how Kirsten helped me with my policy in a fast and professional manner. Keep up the good work."
We responded:
"Hi Nelson! Thank you so much for your kind words and for trusting me with your insurance needs over the past 2 years! I’m glad I could help you quickly and professionally. Looking forward to continuing to serve you."
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Kim

October 22, 2025

5  out of  5
rating by Kim
"Kirsten and the whole have always very professional and friendly."
We responded:
"Hi Kim! Thank you for your kind words! We’re thrilled to hear that our team has been professional and friendly. We truly appreciate your trust and support!"
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Roger Jamison

October 21, 2025

5  out of  5
rating by Roger Jamison
"Kirsten was very helpful and knowledgeable."
We responded:
"Thank you Roger. I appreciate this review and you being a customer and allowing us to help you with your auto insurance. "
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ann winters

October 15, 2025

5  out of  5
rating by ann winters
"The staff always provides excellent service. I had billing and payment issues this week. Staff member Ashley was extremely helpful, and together we worked through the problem."
We responded:
"This is so kind of you Ann. I am glad Ashley was able to work that out for you. Sorry about losing your card, that is never any fun. I appreciate you being a customer and always being so delightful. "
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Megan Arnott

October 15, 2025

5  out of  5
rating by Megan Arnott
"Jamie has always been good to my husband and I for great communication and prices for life insurance and car insurance. We recently started the process of purchasing a home and wanted to bundle our insurance. State Farm has always been good to us and was the best deal for great coverage. Kirsten was amazing! She got us a quote right away and worked with us until we were approved with a great deal. She followed up several times with us, she was timely and professional."
We responded:
"Thank you so much, Megan! We’re thrilled to hear that our team was able to provide great service and help you get the coverage you needed. It means a lot that you trust us for your insurance needs, and we’re so glad we could make the process smooth and timely for you. We appreciate you being part of our State Farm family!"
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drpaull

October 9, 2025

5  out of  5
rating by drpaull
"Nic helped me and what an exceptional person. Spent way more time with me on the phone than he should have, but he wanted to make sure that I understood the whole situation! Extremely kind, patient, and helpful!!!"
We responded:
"Thank you for this amazing review. I really love this review because we try to make sure we give every customer all the time they need to understand what is going on. Insurance is so important but also very complicated so I am glad Nic was able to help you. We appreciate you."
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Corina Little

October 9, 2025

5  out of  5
rating by Corina Little
"Kirsten is awesome! She set us up with life insurance, super helpful and informative. She made the process quick and easy."
We responded:
"Corina, I am so happy you made the decision to protect your family with life insurance. I believe this is the most important thing we help our customers with. And it was quick and easy on top of it all, thank you for being a customer. "
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Austin Baalman

October 8, 2025

5  out of  5
rating by Austin Baalman
"Had the pleasure of speaking with Shelby and was nothing but a great experience. I’m younger and she still treated me with a ton of respect and understanding and helped me out to the best of her ability! I left the call in a better mood and happy I reached out."
We responded:
"Thank you so much, Austin! We’re thrilled to hear Shelby provided such a positive and respectful experience. It’s wonderful to know you left the call feeling confident and happy—we truly appreciate you sharing your feedback!"
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Julie Bongard

September 30, 2025

5  out of  5
rating by Julie Bongard
"Hello Jamie, I wanted to leave a glowing review of the awesome job Kirsten helped me with this morning in setting up the insurance for the new "old" car I recently purchased. She also mentioned some other options to consider in future and gave me some ideas to mull over. I recently appreciate State Farm and think the company has great consumer policies, thank you for what you do. Julie Bongard Thanks."
We responded:
"Thank you Julie for this amazing review for Kirsten and our team. Kirsten is amazing and I am so pleased that you are happy with the service she provided. Thank you for being a customer. "
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Jill Marshall

September 20, 2025

5  out of  5
rating by Jill Marshall
"I wanted to thank Kirsten for all her help in the process of getting a quote and signing me up for my home owner insurance. She was fantastic.. she was personable, professional, detailed and communicated information clearly to make the process easy. I will recommend Kirsten and State Farm to my friends and family."
We responded:
"I am very pleased that Kirsten was able to get your homeowners insurance set up and take such good care of you. Thank you for putting your trust in Kirsten and my office to take care of your home insurance. "
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Elise McClain

September 19, 2025

5  out of  5
rating by Elise McClain
"Top notch customer service!! This agent office has taken care of our family for two generations and they go above and beyond to take care of their customers."
We responded:
"This review means a lot to me Elise, thank you for leaving it. We strive very hard to make sure all of our customers receive the very best experience so that we can help families generationally. "
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Jourdan Rigby

September 18, 2025

5  out of  5
rating by Jourdan Rigby
"Shelby is absolutely incredible! I got a new car so I was needing to change my car insurance over from my old car to my new one. Shelby walked me through everything involved with swapping and was very easy to understand, treating me like a person rather than just a dollar sign like other places will treat you. She even helped me get life insurance added on, which I had no idea State Farm even offered! I can’t recommend this office and her enough!"
We responded:
"Thank you Jourdan! This just made my day. We love helping customers with auto and home insurance but we really love helping protect families should the worst happen with life insurance. So glad Shelby was able to take care of all your needs. "
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Carole.n.Monte Marti

September 13, 2025

5  out of  5
rating by Carole.n.Monte Marti
"I had called several insurance companies to obtain homeowners insurance for a new place we had purchased in Eastern Washington. When I finally reached State Farm, Shelby was the first person i spoke to. I told her what I was looking for. She spent a substantial amount of time with me going over the specifics of the quote. She took that information and followed up with me the following day with a quote amount and asked if we could solidify our deal. I was still shopping around a bit. Shelby made appointments with me every day so that we would touch base. We finally closed our deal, two days after I initially called her. Shelby was very responsive. I would not hesitate to reach out to her in the future."
We responded:
"Thank you so much, Carole! I’m thrilled to hear Shelby was so responsive and helpful throughout your homeowners insurance process. We truly appreciate your trust in our State Farm office and look forward to assisting you in the future!"
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Adrianne Beeler

August 29, 2025

5  out of  5
rating by Adrianne Beeler
"We had such a great experience working with Nic. He was kind, communicative, and always on top of everything I asked for throughout the process. He made insuring our new home so easy, provided us with a great quote, and even communicated directly with our lender to help keep things moving smoothly. Nic was not only professional and knowledgeable, but also genuinely friendly and helpful every step of the way. I’d highly recommend him to anyone looking for a reliable and personable agent!"
We responded:
"Thank you, Adrianne! I am very happy that you had such a good experience with Nic and congratulations on your new home. "
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Virginia Chavez

August 28, 2025

5  out of  5
rating by Virginia Chavez
"It was a pleasure to work with Nic Baird on my car insurance."
We responded:
"I am glad Nic did such a nice job for you Virginia. And thank you for putting your trust in us to help you with your auto insurance. "