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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jing wang

jing wang

December 12, 2024

1  out of  5
rating by jing wang
"Worked with Shelby to switch my auto insurance. I had a frustrating experience with this agent. When I was initially quoted for my auto insurance, she listed the wrong car model. Despite mentioning this mistake multiple times, it was not addressed. Later, their system updated the correct model, which caused my premium to increase. I did not accept that and asked for a better explanation of why the issue was not resolved earlier when I caught it. But I never received a response. On top of that , she also put a wrong effective date on the insurance card without bothering to change it for me, and technically left me driving without insurance for 2 days. She now chose to ghost on me despite I emailed her multiple times. This lack of attention to detail and poor communication is unacceptable. I expected better service and accountability."
We responded:
"Jing, I will be looking into what happened here and will contact you to go over that. I can assure you that you were never without insurance for two days as this error was corrected. Regardless your expectations were not met and I will review the situation and contact you shortly. Thank you for your feedback. "
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Joshua Porter

December 12, 2024

5  out of  5
rating by Joshua Porter
"Shelby was fantastic in helping us switch insurance providers. She dedicated time and thought to all of our questions and provided honest, thorough responses. People like Shelby not only help us through the door, but make us feel comfortable to stay!"
We responded:
"This review means a lot to me Joshua, thank you. She is fantastic and as a business we try very hard to make sure all of our customers feel welcomed and appreciated. Welcome to the office. "
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Laszlo Farkas

December 12, 2024

5  out of  5
rating by Laszlo Farkas
"“Thank you Shelby for your excellent service. You were helpful and considerate. I enjoy dealing with you on my insurance. I got a better price and better service!"
We responded:
"Welcome to the office Laszlo, we appreciate you putting your trust in us to help you with your insurance needs. I am very pleased Shelby did such good work for you. "
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edward oconnor

December 11, 2024

5  out of  5
rating by edward oconnor
"Love this location. Ashtrays quick and friendly"
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Jason Bristow

December 7, 2024

5  out of  5
rating by Jason Bristow
"Outstanding customer support!! Thank you Shelby Cramer for going the extra steps. Very helpful and friendly!!"
We responded:
"This is what we shoot for Jason, thank you for recognizing Shelby. She is a blessing to have as a team member. Thank you for being a customer and glad we could get everything taken care of for you. "
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Valerie Fields

December 3, 2024

5  out of  5
rating by Valerie Fields
"Great experience with State Farm's Kirsten yesterday. She was very responsive and solved my quick need for renters insurance in a snap. Highly recommend!"
We responded:
"That is awesome Valerie, thank you so much for this review. Kirsten is great and I am glad we get your renter's insurance needs taken care of so quickly. "
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J. Graybeal

November 21, 2024

5  out of  5
rating by J. Graybeal
"I recently switched insurance agencies because I felt like our business wasn’t a priority at our previous insurance place. Jamie Bowman’s State Farm was recommend by a friend and when I called I was cheerfully greeted by Kirstin. She took care of my home owners insurance and handled it so efficiently that I switched over my auto insurance as well! I felt heard, respected and that my business was appreciated. Thank you Kirstin - I appreciate your dedication to excellence in business so much. Janet G."
We responded:
"Janet, this review makes my year!!! We love taking amazing care of our customers and want you to feel valued and appreciated. Thank you for trusting us to help you with your insurance needs and welcome to the office family. "
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Seth Sobottka

November 19, 2024

5  out of  5
rating by Seth Sobottka
"Jamie Bowman State Farm team has been fantastic team to work with. Very communicative, follow up with your needs, and check in with you every once in a while. Had an urgent request and beed for work. Ashley was able to support and provided ongoing customer service throughout the process. Continuous updates and communication. By far best experience with a company, let alone an insurance company."
We responded:
"This is an amazing review, thank you Seth! We value you as a customer and want to make sure we do everything we can to help you when you need us. Thank you for being a customer. "
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Sally Robinette

November 18, 2024

5  out of  5
rating by Sally Robinette
"Professional and personable, reputable insurance company, and easy to work with. Ashley was very helpful."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our company and found our team to be professional and personable. Laura Chick is indeed an invaluable member of our team, and we're thrilled that she was able to assist you effectively."
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William Lawrence

November 18, 2024

5  out of  5
rating by William Lawrence
"Very happy with Ashley of State Farm. Ashley helps me with getting discounts and helped me with the ADT security that State Farm is sponsoring."
We responded:
"We try to make sure you can recover financially and have great coverage while trying to make sure we are saving you as much money as possible. Glad Ashley was able to take such good care of you. "
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John Levesque

November 18, 2024

5  out of  5
rating by John Levesque
"Great service from this branch!!! Ashley is always so nice and extra helpful! Their whole staff is always on top of things and makes the process very smooth"
We responded:
"Thank you John, I appreciate this review and agree, Ahsley is always very nice and helpful. We are so pleased you are happy with the service from our office. "
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alaine allison

November 16, 2024

5  out of  5
rating by alaine allison
"Great working with someone who understands exactly what we need. Kirsten Whipple was responsive to every email I sent her, prepped multiple scenarios, etc. AND, did not try to pressure me into any additional policies, I was able to comfortably discuss the one policy I was looking for. I hope I only have to speak with her once a year at renewal time, but I'm confident that if I need them, they will be responsive in a time of trauma. Glad I switched!"
We responded:
"Thank you, Alaine! We're so happy to hear that Kirsten was able to provide you with the service you needed without any pressure. It's great to know that you feel confident and comfortable with your policy. We’re here whenever you need us, and we appreciate you trusting us for your insurance needs!"
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Daniel Novosad

November 15, 2024

5  out of  5
rating by Daniel Novosad
"Ashley was very professional and extremely helpful in setting up my new auto and home insurance plan. I appreciate the significant savings that State Farm has provided for me. Safeco had been a good company for me since 2017 but my confidence now lies entirely with State Farm and their friendly and quality agents, especially Ashley Mayer! Thanks so much for all your expertise and support. Sincerely, Daniel Novosad"
We responded:
"Thank you, Daniel! We're so glad to hear that Ashley was able to provide you with excellent service and help you save on your auto and home insurance. We truly appreciate your trust in State Farm and are thrilled to have you as part of our family. We're always here to support you, and we’ll pass along your kind words to Ashley!"
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Taylor Johnson

November 14, 2024

5  out of  5
rating by Taylor Johnson
"Shelby is fantastic and very helpful with figure out the right policy! Highly recommend speaking with her. Thank you."
We responded:
"I cannot be happier about this review Taylor, thank you. Shelby is fantastic and we are happy that we were able to get the right policy in place. "
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Gordy Hannigan-Luther

November 14, 2024

5  out of  5
rating by Gordy Hannigan-Luther
"Fantastic help from Shelby and Ashley! They were quick and saved me a ton of money on the premiums! Thanks"
We responded:
"Thank you Gordy. Shelby and Ashley are fantastic and I am so happy were able to get set up with great coverage and save you money at the same time. "
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Donna Brown

November 14, 2024

5  out of  5
rating by Donna Brown
"Ashley is very helpful and pleasant!!!!! Great customer service!"
We responded:
"This is what we are shooting for Donna. In a world where customer service seems to be dying we want to make sure that our customers know how much we appreciate them. Ashley does fantastic for sure!!! "
Profile photo of Gary Sprint

Gary Sprint

November 13, 2024

5  out of  5
rating by Gary Sprint
"I recently changed insurance companies and worked with Kirsten. I got my quotes quickly and she answered all my questions and all went smoothly. She and the agency has been a pleasure to work with."
We responded:
"Welcome to the office family Gary. Thank you for putting your trust in us to help you with your insurance. Kirsten is amazing and I am glad we were able to do what you need in such a smooth way. "
Profile photo of Jairus Kuhn

Jairus Kuhn

November 9, 2024

5  out of  5
rating by Jairus Kuhn
"Madeleine was very helpful and patient in getting my wife and me set up for an insurance plan for both Auto and Home. The plan was also good and a significant difference between Geico and a couple of other insurance companies."
We responded:
"Thank you for this amazing review Jairus and welcome to the office family. I am so pleased we could helpful and save you money all that the same time. "
Profile photo of Roger Green

Roger Green

October 5, 2024

5  out of  5
rating by Roger Green
"Kirsten, literaly rode in on her white horse, with the help of Shelby to cover all of my insurance needs after terrible service from another company after over 50 years of my support. Thanks Kirsten and Shelby. Roger Green"
We responded:
"Hi Roger! Thank you for sharing your awesome experience with us! We’re so glad to hear that Kirsten and Shelby were able to help you after your previous service challenges. Their dedication to meeting your insurance needs is truly commendable. If you need anything else, please don’t hesitate to reach out. We’re always here for you & all of your insurance needs!"
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Alexia Lovelady

October 5, 2024

5  out of  5
rating by Alexia Lovelady
"I’ve been with this agent for close to four years now, if not longer, and they are GREAT. Kirsten is literally the sweetest human on the planet and is SO quick to respond to any questions I may have! Safe to say Jamie knows how to pick dedicated and knowledgeable staff!!"
We responded:
"Thank you for your wonderful feedback, Alexia! We’re thrilled to hear about your positive insurance experiences over the past four years. Kirsten’s quick responses and friendly nature truly make a difference, and we’re proud to have such dedicated State Farm team members, like her! If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Ken Brown

Ken Brown

September 26, 2024

5  out of  5
rating by Ken Brown
"I have been with the Jamie Bowman agency for my home and auto insurance for 4 years, and always received first notch service. Always called back when they said they would, answered my many questions, easily took my payments over the phone. Ashley, Kelsey and the rest have treated me well."
We responded:
"Hi Ken! Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive insurance experience with our team here at Jamie Bowman State Farm over the past four years. It’s great to know that Ashley, Kelsey, and the rest of our team have provided you with top-notch insurance services and support. We truly value your loyalty and are here to assist you whenever you need us!"
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Steve Barrell

September 26, 2024

5  out of  5
rating by Steve Barrell
"My agent Ashley was helpful and very kind, she made the whole process very simple and helped ease my stress about getting insured, thank you!"
We responded:
"Thank you Steve, this is a great review. Ashley does great work and we all strive to take the stress out of insurance. Thank you for being a customer. "
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Michael Hoagland

September 18, 2024

5  out of  5
rating by Michael Hoagland
"I spent a couple of hours switching my insurance over with Shelby Cramer. Shelby took care of all my insurance needs. While she was working I gazed around the office and everyone was continuously working. Shelby was outstanding to work with and the office was very professional. I highly recommend this office, especially Shelby for any insurance needs."
We responded:
"Welcome to the office Michael and thank you for putting your trust in us to help protect you and your family's financial future. Thank you very much for this great review. "
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Kari Frederick

September 13, 2024

5  out of  5
rating by Kari Frederick
"Kirsten was very helpful this morning in my annual review of all my policies. Thank You!"
We responded:
"Thank Kari for this awesome review. We really appreciate you being a customer and are so pleased you are happy with what we are doing for you. "
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Sarah Levy

September 10, 2024

5  out of  5
rating by Sarah Levy
"Kirsten was incredibly helpful answering all of my questions and being so patient when I needed extra explanations for insurance issues that went way over my head. State farm will always be my first choice for insurance thanks to her kindness, knowledge, and patience!!"
We responded:
"Thank you Sarah for this amazing review. This is why I love what I do helping people such as yourself. Thank you for being a customer. "